At Elite Sports, we are committed to providing fast, reliable, and convenient delivery services across Australia. This Shipping Policy explains how we process, handle, and deliver your orders.

Order Processing

• All orders are processed and dispatched within 2 business days of purchase.
• Processing times may be extended during public holidays or peak seasons, but we will always do our best to send out orders promptly.

Delivery Time

• Once dispatched, orders are generally delivered within 5 business days across Australia.
• Delivery timeframes may vary depending on your location, courier schedules, and local conditions.
• Please ensure your shipping address is accurate at checkout to avoid delays.

Shipping Fees

• Shipping charges are calculated at checkout based on your order and delivery location.
• Occasionally, we may offer free shipping promotions within Australia.

Local Pickup

• Customers may choose Local Pickup as an option at checkout.
• If you select Local Pickup, we will notify you by email once your order is ready for collection.

Shipping Areas

• We currently deliver to addresses within Australia only.
• Unfortunately, we do not offer international shipping.

Tracking

• Orders are shipped without tracking numbers.
• We work with trusted delivery partners to ensure your order arrives safely and on time.
• If you experience an unusual delay, please reach out to our support team.

Returns & Exchanges

• Please note that all sales are final.
• We do not accept returns or exchanges once an order is placed.
• In the rare case that you receive an incorrect or damaged product, please contact us immediately, and our team will work with you to resolve the issue.

Contact Us

If you have any questions or concerns regarding your order or delivery, please get in touch with our support team:

📧 Email: sales@elitesports.net.au
📞 Phone: 02 9894 6800

Our customer service team is always ready to assist you and ensure your shopping experience with Elite Sports is smooth and reliable.